Panel Discussion: Monitoring and managing the mental health of emergency service workers

17 June 2022

April Heinze and Dawn Anderson discuss the mental health and wellbeing of control room workers and other parts of emergency services.

The presenters in this panel are: 

Chair: Ian Taylor, Fire and Rescue Service Business Change Lead and Senior User, Emergency Services Mobile Communications Programme;

April Heinze, 911 PSAP and Operations Director, NENA;

Dawn Anderson, Paramedic, Counsellor, Mental Health Specialist & Advocate

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